Top Menu

FAQ

About Donating to Gloucester County Habitat for Humanity ReStore

How do I donate items to Gloucester County Habitat for Humanity Restore?
You can drop off your donations to 425 South Broadway, Pitman NJ 08071 from Tuesday through Saturday  8:00 a.m. to 5:00 p.m. All items must be clean and in good working condition. Please click HERE for a complete listing of items we can accept. Receipts for tax purposes are provided.

I have a bunch of stuff to donate. Will ReStore pick it up?
Pick-up services are also available for large or bulk donations; call (856) 256-2004  to schedule your free pick up, or click HERE to schedule online. Pick-ups are usually scheduled for pick-up within one to two weeks. Please click HERE for a complete listing of items we can accept.

What do I need to know before ReStore can pick up my items that I wish to donate?
All items must be organized and easily accessible on the ground floor in order for our Restore staff to remove them from your home. Restore will not remove items from upstairs or your basements. We will not be responsible for packing, disassembling, or cleaning the items you wish to donate. Our Restore staff can refuse pick up if they feel it is unsafe to remove an item without damage to your personal property.

Do I have to remove nails, glue, caulk, or generally clean my items before donating them?
Yes, while reusable items don’t have to be in perfect condition, the items must be clean. All nails must be removed. Help us present it in a condition that you would consider buying it if you saw it in the store. Our manpower is limited, so we cannot devote time to cleaning items after they arrive in the store. Your assistance in preparing items for re-sale is appreciated.

Is my donation tax deductible?
Yes. You will receive a receipt for your donation to use for tax purposes. Internal Revenue code prohibits us from placing a value on your donation. Items donated are tax deductible at fair market value. IRS interprets fair market value as that price which a buyer is willing to pay and a seller is willing to accept.

When is ReStore open to the public?
Tuesday through Saturday 8:00 a.m. to 5:00 p.m.

Are the prices of items negotiable?
We make every effort to monitor the costs of similar products at retail stores, and we typically offer our products for sale at about 50-75% of the cost of retail. Therefore, since we believe that we are offering our shoppers a deep discount and value for their dollar, we do not negotiate. Remember, all monies earned by ReStore helps to create home-ownership opportunities for families in our community.

Will you hold an item for me?
Yes, if the items are paid in full we will hold them for 48 hours.

Can you deliver my purchase to my home?
Yes. We offer delivery for a nominal fee. Please contact us (856) 256-2004 ext. 103 to find out delivery pricing in your area. All delivery items are GROUND FLOOR DELIVERY ONLY. You, the customer, are responsible for measuring before your purchase to make sure items will fit through your doorway. Gloucester County Habitat and the ReStore are not responsible for any damages after time of purchase.

Can I pay by check or credit card at ReStore?
We gladly accept Visa, MasterCard, Discover, American Express and cash. We do NOT accept checks.

If I call the ReStore, can someone locate an item and price for me?
Our staff and volunteers have a pretty good sense of what is or isn’t available in the store at any given time. If we can assist you, we will. However, we cannot assure you that an item will be available or that you will be satisfied with its condition. Therefore, we recommend you come in person to shop for the items you are seeking.

May I return my purchase?
All sales are final. Please know the exact measurements for your project before purchasing materials from the store. All Gloucester County Habitat for Humanity ReStore furniture, accessories, etc. are sold “AS IS”. ALL SALES ARE FINAL with the exception of major appliances: stoves, washers, dryers, refrigerators and dishwashers. Major appliances are returnable for a store credit only within 10 business days with a receipt. All products are sold “as is” and without warranty, including all product deliveries. Repairs, if necessary, are the sole responsibility of you, the purchaser.